Less Attitude, More Gratitude

I have a sign above my kitchen sink that says simply...Less Attitude, More Gratitude. I found it in the Amish (or Mennonite) General Store in Tunis (not to be confused with the coop that now has electricity and indoor flush toilets). The General Store is tucked away on a back road and uses natural light and lanterns to show customers their merchandise. I love that store. It reminds me of a less complicated life that I often long for.

I read that sign as a command, not a suggestion. A cause and effect sort of thing. And I sometimes ponder whether it would be more effective if it said More Gratitude, Less Attitude. Either way, it works. For me anyway. I actually bought two signs and gave one to a teen-aged niece. The jury's still out on whether or not it's working for her. But, as I often say, yougottawanna.

I wanna.

Client success often turns on whether or not they wanna. Are they just saying all the right things or do their actions speak louder than their words?